010 065 1780Open 24 hours, 7 days a week
Book a repair
Menu

Open now, 24 hours4.3 on Google

Ice machine repairs in Johannesburg, done at your home

We repair under-counter, freestanding, modular and commercial ice machines on site across Johannesburg, the West Rand and Pretoria. You get a fixed price in writing before any work starts.

  • Same-day serviceWe come to you
  • R450 call-outFalls away if you go ahead
  • 3-month guaranteeOn workmanship
  • Open 24/7Day and night, 7 days a week
Call 010 065 1780 Book an ice machine repair

4.3 from 18 Google reviews

Book an ice machine repair

We'll call you back to confirm a day and time.
The model number is on the rating plate. It helps us bring the right part.

Only your name and cell number are needed. Your details are only used to arrange your repair.

What is your ice machine doing?

Pick the symptom. The parts that usually cause it turn orange in the drawing.

Not making ice

Usually a faulty water inlet valve, a failing compressor or a scaled-up water line that restricts the flow. Only a proper test shows which one it is.

In the drawing: Inlet valve, Water line, Compressor.

Book this repairCall 010 065 1780

Ice is small or hollow

Low water flow from a partly blocked valve or filter. Otherwise the ice thickness sensor needs recalibrating.

In the drawing: Inlet valve, Water filter, Ice thickness sensor.

Book this repairCall 010 065 1780

Slow ice production

On an under-counter machine, restricted airflow around the condenser coils is the most frequent cause. Water pump faults and scale build-up in the reservoir are also common.

In the drawing: Condenser coils, Water pump, Water reservoir.

Book this repairCall 010 065 1780

Leaking water

A blocked drain line, a cracked water distribution tube or a failed float switch are the most common causes.

In the drawing: Drain line, Distribution tube, Float switch.

Book this repairCall 010 065 1780

Making a loud noise

A hum is normal. A grinding or knocking noise usually means a worn compressor mount or a failing fan motor.

In the drawing: Compressor, Condenser fan.

Book this repairCall 010 065 1780

Ice tastes or smells odd

A dirty water filter, scale build-up, or a reservoir that needs a full clean and sanitise.

In the drawing: Water filter, Water reservoir.

Book this repairCall 010 065 1780
Ice thickness sensor Float switch Water reservoir Condenser coils Distribution tube Water pump Inlet valve Water line Water filter Compressor Drain line Condenser fan
Side view of an under-counter ice machine. The door is on the left.
Job cardIce machine repair at your home
  • Call-out and fault findingR450
  • Your price, in writing, before any work startsFixed
  • Call-out fee if you go ahead with the repairR450 R0
  • Guarantee on workmanship3 months

You approve the price before we start.

3-month
guarantee

What an ice machine repair costs

The price depends on the fault and the part. The technician finds the fault at your home for a R450 call-out fee and gives you a fixed price in writing. If you go ahead, the call-out fee falls away.

Discounts

Tap one to add it to your booking.

  • 30%offNew customers
  • 15%offReturning customers
  • 30%offSenior customers

Ice machines we repair

  • Under-counter ice makersRestricted airflow around the condenser coils is the most frequent fault.
  • Freestanding and portableWater pump faults and scale build-up in the reservoir.
  • Modular ice machine headsWater valve faults, evaporator plate scale and control board faults.
  • Fridge ice dispensersAuger motor faults and blocked chutes.
  • Commercial and bar machinesWater valve wear, scale build-up and compressor strain.
  • Another type?Call us with the model number. 010 065 1780

We repair Samsung, LG, Whirlpool, Bosch, Defy, Smeg and Miele ice machines.

Have another brand? Call us with the model number and we will tell you if we can get the part. All brands

How an ice machine repair works

  1. You call or book

    Call 010 065 1780 at any hour, or send the form. Tell us the brand and what the ice machine is doing.

  2. We confirm a day and time

    We call you back to agree a slot. Same-day service is available.

  3. We find the fault at your home

    The call-out fee is R450. You get a fixed price in writing before any work starts.

  4. We repair your ice machine

    If you go ahead, the R450 call-out fee falls away. The work carries a 3-month guarantee.

My washing machine was sorted out in 20mins with fair price.

Rotimi A., Jul 2020, 5-star Google review. We have 4.3 from 18 reviews on Google.

Ice machine repair questions

Is your question not here? Call us at any hour, or send a WhatsApp.

Call 010 065 1780 WhatsApp us
How much does an ice machine repair cost?

The call-out fee is R450, and it falls away if you go ahead with the repair. The price of the repair depends on the fault and the part. The technician confirms your exact price in writing before any work starts.

Can you repair my ice machine today?

Yes. We offer same-day service and we are open 24 hours a day, 7 days a week. Call 010 065 1780 and we will tell you the earliest slot for your suburb.

Do you repair the ice machine at my home?

Yes. The technician comes to you and does the repair on site.

Why has my ice machine stopped making ice?

Usually a faulty water inlet valve, a failing compressor or a scaled-up water line that restricts the flow. A proper test on site is the only way to tell which.

How do I look after my ice machine?

Replace the water filter every 6 months, clean and sanitise the reservoir every 3 months and keep the condenser coils free of dust.

What guarantee do I get on an ice machine repair?

Every repair carries a 3-month guarantee on workmanship.

Related repairs

  • Areas we come to

Ice machine repairs near you

We come to your home in these 16 areas. Pick yours to see the suburbs we cover.

Ice machine not working? Call us at any hour.

A technician comes to your home, finds the fault and gives you a fixed price before any work starts.

Call 010 065 1780Book an ice machine repair
Call 010 065 1780 WhatsApp