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Freezer repairs in Johannesburg, done at your home
We repair upright, chest, under-counter and built-in freezers on site across Johannesburg, the West Rand and Pretoria. You get a fixed price in writing before any work starts.
- Same-day serviceWe come to you
- R450 call-outFalls away if you go ahead
- 3-month guaranteeOn workmanship
- Open 24/7Day and night, 7 days a week
What is your freezer doing?
Pick the symptom. The parts that usually cause it turn orange in the drawing.
Not freezing
A leaking door seal, heavy frost or poor ventilation at the back. If those are fine, the evaporator fan, start relay, thermostat or compressor has failed.
In the drawing: Door seal, Evaporator fan, Start relay, Thermostat, Compressor.
Heavy frost build-up
A worn door seal lets in warm, damp air, or the defrost heater or timer has failed. A freezer that is not frost-free needs a manual defrost.
In the drawing: Door seal, Defrost heater, Evaporator.
Running constantly
A faulty thermostat, dusty condenser coils or a door seal that does not seal. The compressor then runs without a break.
In the drawing: Thermostat, Condenser coils, Door seal.
Loud humming or buzzing
A low hum is normal. Grinding or buzzing usually means a failing fan motor or a worn compressor mount.
In the drawing: Evaporator fan, Compressor.
Compressor will not start
A click every few minutes points to the start relay. Silence with the light still on points to the thermostat or the control board.
In the drawing: Start relay, Thermostat, Control board, Compressor.
Water pooling underneath
The drain tube or the door seal is the usual cause. A sheet of ice on the freezer floor means the defrost drain has frozen.
In the drawing: Defrost drain, Door seal.
Needs a regas
A freezer only loses refrigerant through a leak. We repair the leak before we regas the system.
In the drawing: Refrigerant pipe, Evaporator, Condenser coils.
- Call-out and fault findingR450
- Your price, in writing, before any work startsFixed
- Call-out fee if you go ahead with the repair
R450R0 - Guarantee on workmanship3 months
You approve the price before we start.
guarantee
What a freezer repair costs
The price depends on the fault and the part. The technician finds the fault at your home for a R450 call-out fee and gives you a fixed price in writing. If you go ahead, the call-out fee falls away.
Discounts
Tap one to add it to your booking.
Freezers we repair
- Upright freezersDoor seal wear and evaporator fan faults are the most common.
- Chest freezersThe lid seal and the drain plug are the common failure points.
- Under-counter freezersRestricted airflow is the usual cause of poor performance.
- Built-in freezersDoor seal and defrost system faults are the most common.
- Commercial freezersShop, restaurant and walk-in freezers.
- Another type?Call us with the model number. 010 065 1780
How a freezer repair works
You call or book
Call 010 065 1780 at any hour, or send the form. Tell us the brand and what the freezer is doing.
We confirm a day and time
We call you back to agree a slot. Same-day service is available.
We find the fault at your home
The call-out fee is R450. You get a fixed price in writing before any work starts.
We repair your freezer
If you go ahead, the R450 call-out fee falls away. The work carries a 3-month guarantee.
My washing machine is working perfectly … the service was impeccable.
Freezer repair questions
How much does a freezer repair cost?
The call-out fee is R450, and it falls away if you go ahead with the repair. The price of the repair depends on the fault and the part. The technician confirms your exact price in writing before any work starts.
Can you repair my freezer today?
Yes. We offer same-day service and we are open 24 hours a day, 7 days a week. Call 010 065 1780 and we will tell you the earliest slot for your suburb.
Do you repair the freezer at my home?
Yes. The technician comes to you and does the repair on site.
Why is my freezer not freezing?
A freezer most often stops freezing because of a leaking door seal, heavy frost build-up, poor ventilation or too much warm food loaded at once. You can check those. A failed evaporator fan, a defrost fault, a faulty start relay or thermostat, a refrigerant leak or a worn compressor needs a technician.
Is my freezer worth repairing?
Repair usually makes sense when the fault is a seal, fan, thermostat, start relay or defrost part and the compressor still runs. Replacement is worth considering when the compressor has failed on an old freezer or the cabinet is rusted through.
What guarantee do I get on a freezer repair?
Every repair carries a 3-month guarantee on workmanship.
Related repairs
- Fridge repairsFridges and fridge-freezers
- Fridge regasLeak repair and regas
- Ice machine repairsBuilt-in and stand-alone ice machines
- Commercial appliancesShops, restaurants and offices
- Areas we come to
Freezer repairs near you
We come to your home in these 16 areas. Pick yours to see the suburbs we cover.
Freezer not working? Call us at any hour.
A technician comes to your home, finds the fault and gives you a fixed price before any work starts.