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Defy washing machine repairs in Johannesburg, done at your home
We repair Defy washing machines at your home, across Johannesburg and Pretoria. The Defy washer fault we see most is a machine that will not spin, usually from worn carbon brushes or a faulty drive motor. You get a fixed price in writing before any work starts.
Appliance Repair Expert is an independent repair company and is not affiliated with or endorsed by Defy.
- Same-day serviceWe come to you
- R450 call-outFalls away if you go ahead
- 3-month guaranteeOn workmanship
- Open 24/7Day and night, 7 days a week
Defy washing machine faults we fix
The Defy washing machine faults our technicians see most, what usually causes them, and a guide for each one.
Won't spin
Worn carbon brushes or a faulty drive motor.
Not draining
A kinked drain hose, a blocked pump filter or a jammed or failed drain pump.
Not filling with water
A closed tap, a kinked hose or blocked filter screen, or a failed inlet valve.
Leaking from underneath
A loose inlet hose or pump filter, or an internal hose, pump or tub seal.
Banging or roaring on the spin
An unbalanced load or a machine not level. A roar that grows with speed means worn bearings.
Door will not open
Water still in the drum, or a failed door lock or handle.
Is your Defy washing machine showing one of these faults?A technician comes to you, usually the same day. The R450 call-out falls away if you go ahead.
Other Defy appliances we repair
We also repair these Defy appliances at your home.
Defy stove repairs
Electric stoves and hobs with plates that do not work.
Defy oven repairs
Electric ovens that do not heat or trip the power.
Defy fridge repairs
Not cooling, leaking, noisy or tripping the power.
Defy freezer repairs
Upright, chest and fridge-freezers that stop freezing.
- Call-out and fault findingR450
- Your price, in writing, before any work startsFixed
- Call-out fee if you go ahead with the repair
R450R0 - Guarantee on workmanship3 months
You approve the price before we start.
guarantee
What a Defy washing machine repair costs
The price depends on the fault and the part. The technician finds the fault at your home for a R450 call-out fee and gives you a fixed price in writing. If you go ahead, the call-out fee falls away.
Discounts
Tap one to add it to your booking.
Before you book
Find your Defy model number
The model number tells our technician exactly which parts your Defy washing machine uses, so they can bring the right part with them.
- Open the doorOpen the washing machine door fully.
- Check around the door openingThe rating plate is usually a sticker on the frame around the door, or on the back panel.
- Send it to usType the model number in the booking form, or send us a photo of the sticker on WhatsApp.
How a Defy washing machine repair works
You call or book
Call 010 065 1780 at any hour, or send the form. Tell us the brand and what the Defy washing machine is doing.
We confirm a day and time
We call you back to agree a slot. Same-day service is available.
We find the fault at your home
The call-out fee is R450. You get a fixed price in writing before any work starts.
We repair your Defy washing machine
If you go ahead, the R450 call-out fee falls away. The work carries a 3-month guarantee.
I saved a whole lot of money by repairing instead of replacing both machines.
Defy washing machine questions
Why will my Defy washing machine not spin?
On Defy machines this is often worn carbon brushes or a faulty drive motor. First check the load is not bunched on one side and there is no water left in the drum.
Can carbon brushes be replaced?
Yes. Worn carbon brushes are replaced as a pair, and the motor is checked at the same time.
Do you carry Defy washing machine parts?
We carry common Defy parts and source the rest. Send us the model number so we can check before we come.
Will repairing my Defy washing machine void the warranty?
If your Defy washing machine is still under its original warranty, we recommend an authorised Defy service centre. We specialise in out-of-warranty repairs.
What does a Defy washing machine repair cost?
The call-out fee is R450 and it falls away if you go ahead with the repair. The technician gives you a fixed price in writing before any work starts.
Related pages
- All Defy repairsEvery Defy appliance we repair
- Washing machine repairsWashing machine repairs for every brand
- Tumble dryer repairsNot heating, not turning or stopping early
- Washing machine repair guidesCauses and safe checks for common washer faults
- Defy washing machine error codesWhat the Defy codes mean
- Areas we come to
Defy washing machine repairs near you
We come to your home in these 17 areas. Pick yours to see the suburbs we cover.
Defy washing machine not working? Call us at any hour.
A technician comes to your home, finds the fault and gives you a fixed price before any work starts.