010 065 1780Open 24 hours, 7 days a week
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Samsung front-loader washing machine before repair

Open now, 24 hours4.3 on Google

Samsung washing machine repairs in Johannesburg, done at your home

We repair Samsung washing machines at your home, including AddWash and other front loader models. The Samsung washer faults we see most are unbalanced load errors, water fill errors and doors that will not lock. You get a fixed price in writing before any work starts.

Appliance Repair Expert is an independent repair company and is not affiliated with or endorsed by Samsung Electronics.

  • Same-day serviceWe come to you
  • R450 call-outFalls away if you go ahead
  • 3-month guaranteeOn workmanship
  • Open 24/7Day and night, 7 days a week

4.3 from 18 Google reviews

Book a Samsung washing machine repair

We'll call you back to confirm a day and time.
The model number is on the rating plate. It helps us bring the right part.

Only your name and cell number are needed. Your details are only used to arrange your repair.

Samsung washing machine faults we fix

The Samsung washing machine faults our technicians see most, what usually causes them, and a guide for each one.

  • Unbalanced load error

    An unbalanced load sensor fault, or in some cases a worn drum bearing.

  • Water fill error

    A water inlet valve or supply fault, sometimes a kinked or blocked hose.

  • Door won't lock

    A worn door lock switch, or debris caught in the interlock.

  • Not draining

    A kinked drain hose, a blocked pump filter or a jammed or failed drain pump.

  • Not spinning

    An unbalanced load, water left in the drum, or a belt, carbon brush or motor fault.

  • Leaking from underneath

    A loose inlet hose or pump filter, or an internal hose, pump or tub seal.

  • Banging or roaring on the spin

    An unbalanced load or a machine not level. A roar that grows with speed means worn bearings.

  • Door will not open

    Water still in the drum, or a failed door lock or handle.

Is your Samsung washing machine showing one of these faults?A technician comes to you, usually the same day. The R450 call-out falls away if you go ahead.

Call 010 065 1780Book a Samsung washing machine repair

Other Samsung appliances we repair

We also repair these Samsung appliances at your home.

Job cardSamsung washing machine repair at your home
  • Call-out and fault findingR450
  • Your price, in writing, before any work startsFixed
  • Call-out fee if you go ahead with the repairR450 R0
  • Guarantee on workmanship3 months

You approve the price before we start.

3-month
guarantee

What a Samsung washing machine repair costs

The price depends on the fault and the part. The technician finds the fault at your home for a R450 call-out fee and gives you a fixed price in writing. If you go ahead, the call-out fee falls away.

Discounts

Tap one to add it to your booking.

  • 30%offNew customers
  • 15%offReturning customers
  • 30%offSenior customers

Before you book

Find your Samsung model number

The model number tells our technician exactly which parts your Samsung washing machine uses, so they can bring the right part with them.

  1. Open the doorOpen the washing machine door fully.
  2. Check around the door openingThe rating plate is usually a sticker on the frame around the door, or on the back panel.
  3. Send it to usType the model number in the booking form, or send us a photo of the sticker on WhatsApp.

How a Samsung washing machine repair works

  1. You call or book

    Call 010 065 1780 at any hour, or send the form. Tell us the brand and what the Samsung washing machine is doing.

  2. We confirm a day and time

    We call you back to agree a slot. Same-day service is available.

  3. We find the fault at your home

    The call-out fee is R450. You get a fixed price in writing before any work starts.

  4. We repair your Samsung washing machine

    If you go ahead, the R450 call-out fee falls away. The work carries a 3-month guarantee.

I saved a whole lot of money by repairing instead of replacing both machines.

Kerry D., Feb 2021, 5-star Google review. We have 4.3 from 18 reviews on Google.

Samsung washing machine questions

Is your question not here? Call us at any hour, or send a WhatsApp.

Call 010 065 1780 WhatsApp us
Why does my Samsung washing machine show an unbalanced load error?

Usually the load is bunched on one side. Spread it out and run a spin. If the error keeps coming back with a normal load, the load sensor or a worn drum bearing may be at fault.

Why does my Samsung washing machine show a water fill error?

Check that the tap is fully open and the inlet hose is not kinked. If water reaches the machine and it still will not fill, the inlet valve needs a technician.

Do you repair Samsung digital inverter motors?

Yes. We diagnose and replace Samsung digital inverter motors.

Will repairing my Samsung washing machine void the warranty?

If your Samsung washing machine is still under its original warranty, we recommend an authorised Samsung service centre. We specialise in out-of-warranty repairs.

What does a Samsung washing machine repair cost?

The call-out fee is R450 and it falls away if you go ahead with the repair. The technician gives you a fixed price in writing before any work starts.

Samsung washing machine not working? Call us at any hour.

A technician comes to your home, finds the fault and gives you a fixed price before any work starts.

Call 010 065 1780 WhatsApp