What the Samsung washing machine codes mean
Samsung uses different codes for the same fault on different models, so each heading lists the codes that mean the same thing. Codes can vary by model and region. Check your manual if a code does not match.
4C, 4E, nF, E1: Not filling with water
What it means: The machine is not getting enough water.
What you can check: Check that both taps are fully open, the inlet hoses are not kinked and the filter screens where the hoses connect are clean. Switch off for two to three minutes and restart.
Read our guide: Why Is My Washing Machine Not Filling With Water?
5C, 5E, nd, E2: Not draining
What it means: Water is leaving the drum too slowly or not at all.
What you can check: Check the drain hose for kinks and blockages and clean the debris filter behind the small panel at the bottom front. Have a towel and a tray ready, as water will come out.
LE, LC, 1C, E9: Water leak detected
What it means: The machine has found water where it should not be, or it is draining while it fills.
What you can check: Switch off at the wall and look for leaks at the hoses and the filter panel. Check that the drain hose is not pushed too far into the standpipe. Wait for any draining to finish before you restart.
Read our guide: Why Is My Washing Machine Leaking From Underneath?
OE, OC, E3: Overflow
What it means: There is too much water in the drum.
What you can check: Check that the machine is level and the drain hose is not kinked or damaged. Clean the debris filter and restart. If the code stays, the water level sensor or inlet valve may be faulty.
UE, Ub, dc, E4: Unbalanced load
What it means: The load is bunched on one side, so the drum cannot spin safely.
What you can check: Spread the load evenly and run a spin again. Very small loads and single heavy items such as a bath mat often cause it. If it keeps happening with a normal load, the drum suspension or a sensor may be worn.
Read our guide: Why Is My Washing Machine Making a Noise When Spinning?
SUd, 5Ud: Too many suds
What it means: The machine has paused to let the foam settle.
What you can check: Use the right amount of a low-suds (HE) detergent. Let the cycle finish on its own. Run a rinse cycle with no detergent if the foam stays.
dC, dS, d5: Door not closed
What it means: The door is not firmly shut while the machine is running.
What you can check: Switch off, check that nothing is caught in the door and close it firmly until it clicks. Restart the cycle.
LO, dE, FL: Door will not lock
What it means: The machine cannot lock the door to start.
What you can check: Make sure nothing stops the door closing, then switch off for a few minutes and restart. If the code returns, the door lock needs testing.
HC, HE, H1, tE: Water temperature or heating
What it means: The water is too hot, or the temperature sensor or heating is faulty.
What you can check: Check that the hoses are connected the right way round, with the cold hose to the cold tap. Switch off for two to three minutes and restart. If the code stays, the heater or sensor needs testing.
3E, 3C, bE: Motor fault
What it means: The motor is not turning as it should.
What you can check: Make sure the drum is not overloaded and turns by hand when the machine is off. Switch off for two to three minutes and restart. A motor code that returns needs a technician.
8C, AC, AE: Sensor or communication fault
What it means: Parts of the machine are not communicating with the control board.
What you can check: Switch off at the wall for a few minutes, then restart. If the code stays, the wiring or a control board needs testing.
9C, 9E, UC, PF: Power supply problem
What it means: The power was interrupted or the voltage is irregular.
What you can check: Plug the machine straight into a wall socket, not an extension lead or multiplug. After load shedding, wait for the power to settle and restart.
When to stop and call a technician
The same code comes back after these checks, the machine trips the power, you smell burning, water is leaking onto the floor, or the code is a motor, sensor, heating or power code. Switch the machine off at the wall before you open the filter panel.
Still having trouble with your samsung error codes?
Our technician comes to your home, usually the same day. The R450 call-out falls away if you go ahead, and you get a fixed price in writing before any work starts.
How a technician deals with the code
- Read the code historyThe technician puts the machine into its test mode to see which codes it has stored, not only the last one.
- Test the partThe part behind the code is tested, for example the inlet valve, drain pump, door lock, heater, sensor or motor.
- Fixed priceYou get a fixed price in writing before any part is replaced.
Code meanings on this page come from Samsung support: washing machine error codes. See also our Samsung washing machine repairs page.