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Bosch error codes

Bosch Washing Machine Error Codes

Your Bosch washing machine shows a code such as E18 or F18 and will not carry on. This page explains what the common Bosch codes mean, the checks Bosch itself recommends, and which codes need a technician.

By Ndivhuweni NephaleUpdated 13 October 20264 min read

Quick answer

E18 or F18 means the machine is not draining, usually a blocked pump filter or a kinked drain hose. E17 or F17 means the water supply time was exceeded. E16 or F16 means the door is open. E23 or F23 means the AquaStop safety hose has detected a leak: close the tap and do not use the machine. Heating and sensor codes such as E19, E20 and E25 to E28 need a technician.

In this guide
  1. What the Bosch washing machine codes mean
  2. When to stop and call a technician
  3. How a technician deals with the code
  4. Frequently asked questions

What the Bosch washing machine codes mean

Bosch shows the same fault as an E code on some models and an F code on others, so each heading lists both. Codes can vary by model. Check your manual if a code does not match.

E18, F18: Not draining

What it means: Water is staying in the drum, often because of a blocked pump or a kinked drain hose.

What you can check: Close the tap, switch off and unplug. Let hot water cool, open the service flap at the bottom front and drain the water into a container through the small emergency hose. Unscrew the pump cover, clean it and check that the impeller turns freely. Straighten the drain hose. Refit everything, run the drain programme and check for leaks.

Read our guide: Why Is My Washing Machine Not Draining?

E17, F17: Water supply time exceeded

What it means: The machine did not get enough water in the set time.

What you can check: Check that the tap is fully open and the inlet hose is not kinked. Clean the filter screen where the hose connects to the machine. Restart the programme.

Read our guide: Why Is My Washing Machine Not Filling With Water?

E16, F16: Door open

What it means: The door is not closed or not detected as closed.

What you can check: Open the door, check that no clothing is caught in the seal and close it firmly until it clicks. If the code returns, the door lock needs testing.

Read our guide: Why Will My Washing Machine Door Not Open?

E23, F23: AquaStop activated

What it means: The AquaStop safety system has detected a possible water leak.

What you can check: Turn off the water tap straight away and do not use the machine until it has been repaired. This code needs a technician.

Read our guide: Why Is My Washing Machine Leaking From Underneath?

Still having trouble with your bosch error codes?

Our technician comes to your home, usually the same day. The R450 call-out falls away if you go ahead, and you get a fixed price in writing before any work starts.

E19, F19: Heating time exceeded

What it means: The water did not reach temperature in time.

What you can check: Switch off for a few minutes and restart. If the code returns, the heater, its sensor or the wiring needs testing.

E20, F20: Unexpected heating

What it means: The heater switched on when it should not have.

What you can check: Switch the machine off at the wall and do not use it. This needs a technician.

E25, F25: Turbidity sensor

What it means: The sensor that checks how dirty the water is reports a fault.

What you can check: Switch off for a few minutes and restart. If the code stays, the sensor needs testing.

E26, F26, F27: Pressure sensor

What it means: The sensor that measures the water level reports a fault.

What you can check: Switch off for a few minutes and restart. If the code stays, the sensor or its hose needs testing.

E28, F28: Flow sensor

What it means: The sensor that measures the water flowing in reports a fault.

What you can check: Check that the tap is fully open, then restart. If the code stays, the sensor needs testing.

When to stop and call a technician

Stop and call us if

The machine shows E23 or F23, the same code comes back after these checks, it trips the power, you smell burning or water is leaking onto the floor. Close the tap and switch off at the wall before you open the service flap.

How a technician deals with the code

  1. Read the fault memoryThe technician reads the codes the machine has stored, not only the one on the display.
  2. Test the partThe part behind the code is tested, for example the drain pump, inlet valve, door lock, heater, sensor or AquaStop hose.
  3. Fixed priceYou get a fixed price in writing before any part is replaced.

Code meanings on this page come from Bosch support: E18 in display and Bosch: washer error codes and Bosch support: E17 or F17 and Bosch support: E23 or F23. See also our Bosch washing machine repairs page.

Still having trouble with your bosch error codes?

Our technician comes to your home, usually the same day. The R450 call-out falls away if you go ahead, and you get a fixed price in writing before any work starts.

Questions about bosch error codes faults

What does E18 mean on a Bosch washing machine?

E18 or F18 means the machine is not draining. Clean the pump filter behind the service flap and straighten the drain hose. If it still will not drain, the pump may be faulty.

What does E23 mean on a Bosch washing machine?

E23 or F23 means the AquaStop system has detected a possible leak. Close the tap and do not use the machine until a technician has checked it.

What does E17 mean on a Bosch washing machine?

E17 or F17 means the water supply time was exceeded. Check the tap, the inlet hose and the filter screen at the hose connection.

Is it safe to clean the Bosch pump filter myself?

Yes, if you close the tap, unplug the machine and let hot water cool first. Have a container and towels ready. Bosch describes the steps in its own support pages.

Ndivhuweni Nephale

Written by Ndivhuweni Nephale

Appliance Repair & Maintenance

Ndivhuweni Nephale has a background in electrical engineering and technical training, with a strong understanding of electrical systems, appliances and troubleshooting. He helps ensure Appliance Repair Expert's guides are practical, technically informed and easy for homeowners to understand.

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